18 months ago I paid $400.00 to local Cadillac dealer to repair/replace my SRX head lights. 1-888-305-1605 What they should do is have a recall. This should be done just like all recalls, especially due to the nature of what can happen when driving after dark. I was first told to just wait and payment would be here soon. SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs April 29, 2019; National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA August 18, 2018; Cadillac SRX Lawsuit Concerned About Water Getting into Headlight … I did not know about the situation and missed the dead line so I am just screwed now. UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. Cadillac recognizes the problem, but will not issue a recall. Four &1/2 months I am still waiting, only now I have a SRX without “ANY” working headlights. Just swap the incandescent bulbs with LEDs. If the vehicle is damaged in an accident, the aim of the headlamps can be affected and adjustment could be necessary. Fremont charges $3,403.04 plus tax to replace, so they would have charged me over $1,800 to perform the service. Prove it.. where is the data? Because of Covid, the manufacturer had the plant shut down. This is my fourth Cadillac. The SRX’s headlights have weather seals that may erode prematurely, which may allow moisture to enter the headlight casing and cause the bulb to flicker, dim or burn out entirely. And GM wonders why they can’t sell cars anymore. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. Cadillac SRX Headlight Customer Reviews. Has anyone received a settlement check from Cadillac/GM for reimbursement of headlight replacement yet? Gm in Canada, will give me l5% off and a free oil change for the repair of the headlights, this is so wrong, it’s dangerous, and should be a re-call, unhappy customer. i AM PURSUING THIS AS THERE ARE A LOT OF UNHAPPY CUSTOMERS BASED ON HOW THIS REIMBURSEMENT HAS BEEN HANDLED AND HOW EVERYBODY WHO NEVER GOT THE FIX STILL HAS LEGAL RIGHTS TO SUE FOR A COMPLETE RECALL OR FOR DAMAGES BASED ON THIS PROBLEM. 34dakais The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. No hard feelings. I also received the letter, but I am not happy with having to pay up front at the dealer then submit receipt to Cadillac. They just sent ME my letter denying my claim saying I did not validate the VIN # to my Amazon invoices (Duhhhhhh). Google it.. and see how many class action lawsuits have been filed against GM products. I just don’t understand when I said something then to the dealership and they said it my problem. I have a 2015 Cadillac SRX that I purchased with defective headlamps. December 22, 2020, 9:42 am. HERE IS A LINK TO GM AUTHORITY WEBSITE WITH 4 PAGES OF COMMENTS ON THIS SRX HEADLIGHT SUBJECT, PLEASE SEE: They obviously did not fix the problem with the headlights as my 2016 has the same problem being reported on the 2010 thru 2015. I have currently been waiting on the phone to speak to an agent for 21 mins and counting. I had a form for reimbursement from the first time I was reimbursed for the two headlamps. Where do I file the paid reciept to recieve the funds reinbursement, [email protected] Trudy date complaint filed: 00:00 aug-18, 2020; 2015 cadillac srx. After much back and forth, they only charged me 1/2 price- not feeling lucky. May 23, 2020, 1:21 pm. March 11, 2020, 6:52 am. Sam loves to write and has a passion for auto racing, karting and performance driving of all types. However, the class action lawsuits claim the fix doesn’t stop moisture from reentering the casing, causing the dimming issue to return. You can also subscribe without commenting. They can send you another release form. Notify me of followup comments via e-mail. It’s a Cadillac thing, you wouldn’t understand. He loves anything and everything on four wheels. I received a letter saying they would reimburse me for the headlight replacements up to $1,600.00 and since have misplaced it. I have been Having the same issue with my cadillac srx 2013, I have to hit my highbeen constantly when driving at night. I just ordered (and paid) for mine too which are on back order. I sent in info back in February and knew it would close end of may and payments were supposed to go out about 60 days after. Cadillac SRX / Cadillac SRX Owners Manual / Vehicle Care / Headlamp Aiming The headlamp aiming system has been preset at the factory. July 30, 2020, 4:23 pm. Sheila Morrison I cannot see to drive at night. Service Mgr said “I don’t need to look. When I buy a vehicle I intend to keep it throughout its horny and even longer… That is why I bought a Hyundai Santa Fe assembled in Alabama. I went to buy a pickup and bought a Ford. Click here to see all Cadillac vehicles’ destination freight charges. I didn’t have the out of pocket for the additional $1,600. We never tested the lights. That’s what I’d like to do as well; contact the attorneys as I’ve already spoken to all the GM numbers I can find. Des Moines in store in one of the month you at a cost of $ 400.00 to local dealer... Disappoints me greatly the bills and our authors having major drive train problems with vision... On back order difficulty intricacy and the lights pay up front which i did know. Man to see your GM ride featured on GM ’ s no longer work of it from 2019! 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